FAQ: E-Books by Marshall Cavendish International (Asia)

Downloading your Ebook(s) for the first time? Please read:

  • READING DEVICES SUPPORTED - List of devices here
  • DOWNLOADING THE SOFTWARE - Read the instructions and download the software here
  • USING ADOBE DIGITAL EDITIONS FOR THE FIRST TIME - Follow the steps before downloading your e-book here
  • DOWNLOADING YOUR E-BOOK - Follow the steps to download your E-book once you have already done all the necessary steps here
  • TRANSFER E-BOOKS FROM ADOBE DIGITAL EDITIONS TO OTHER E-READER - If you have other readers such as UB Reader, click here
  • ANDROID DEVICES - Guide to Android steps for eReaders here
  • IOS DEVICES - Guide to iOS steps for eReaders here

YOUR ORDER

Please read USING ADOBE DIGITAL EDITIONS FOR THE FIRST TIME before downloading the E-Book.

Important to note: Before you commence download of E-Books, please ensure that you have read the following steps for downloading any E-Books, including Marshall Cavendish International (Asia) E-Books.

Our E-Books come with Digital Rights Management (DRM) protection and are packaged to be opened with Adobe Digital Editions software. This is a free programme from Adobe.

Adobe Digital Editions helps ensure that your E-Books are not “locked” on one computer. They are assigned to you through an Adobe ID, and can be viewed on any compatible device you own that you activate with that ID.

In order to read an E-Book supported by Adobe Digital Editions, you will need to download an .ACSM reader in the computer that you wish to read your E-Book on. The .ACSM reader will enable you to open the E-Book in .ACSM format.

You will receive an email from GoGuru, which you may download the E-Book directly from the URL link. Please note that you may only download the E-Book up to 3 times.

 


 

DOWNLOADING THE SOFTWARE

To purchase and read the e-book on your device, please download and install Adobe Digital Editions software from Adobe.com.

Adobe® Digital Editions is a FREE software that offer an engaging way to view and manage e-books and other digital publications. Use it to download and purchase digital content, which can be read both online and offline. Transfer copy-protected e-books from your personal computer to other computers or devices. Organize your e-books into a custom library and annotate pages. Digital Editions also supports industry-standard e-book formats, including PDF and EPUB.

Note: We recommend downloading sample e-books from the Adobe website to test the device and software, before completing your purchase.

 


 

USING ADOBE DIGITAL EDITIONS FOR THE FIRST TIME

On your first use of Adobe Digital Editions, you will be asked to authorize your computer.

  1. From the drop down options, please select authorize via Adobe User ID. 
  2. If you do not have one yet, please select the option to create a free Adobe User ID. 
  3. After the user ID has been created, please proceed to authenticate your computer.

If you are transferring your e-book to a reading device, Android or iOS device, the same Adobe user ID will be used on your E-book Reading App.

If you choose to select the option of using Adobe Digital Editions without authenticating your computer, you will only be able to read the purchased e-books on only that particular computer. You will not be able to transfer e-books to a reading device, Android or iOS device.

 


 

DOWNLOADING YOUR E-BOOK

After installing Digital Editions on your reading device, you can download your e-book immediately after receiving confirmation that the payment transaction is successful. You will be redirected to your order history page where you can download any of our e-book titles you have purchased by clicking on the "Download" link (located next to the title name in the confirmation email you received or on your account dashboard.
You can also access the links at any time after your purchase through your account dashboard, in "My Account" under “Downloadable Products”.

My Account - Download Link

After downloading, the title can be transferred to any authorized Digital Editions compatible device. Downloaded e-books will automatically open on the Adobe Digital Editions program.

Our e-book files can be downloaded a total of 3 times. Files are not transferable between computers, so if you wish to have the file on another computer, you must download it again.

 


 

TRANSFER E-BOOKS FROM ADOBE DIGITAL EDITIONS TO OTHER E-READER

To transfer an e-book in Adobe Digital Editions to your e-book or e-reader device (except iOS and Android devices) do the following:

  1. After verifying that Adobe Digital Editions supports your device, only physical e-reader devices can sync with Adobe Digital Editions.
  2. Connect your device via USB cable to your Windows or Mac computer.
  3. Do this step before opening Adobe Digital Editions. Otherwise, the application can't see it.
  4. Launch Adobe Digital Editions. Your device appears on the left side within Adobe Digital Editions.
  5. Click and drag the e-book that you want to transfer to the picture of your device on the left. 
  6. The e-book is now transferred to your e-reader/e-book device.

 

ANDROID DEVICES

Install the Bluefire Reader app on your Android devices.
Find it on Google Play.

On your PC or Mac

  1. Connect your Android device to your computer via USB cable.
  2. Browse through your Android device: Go to [your device]\Bluefire\Import folder.
  3. In another Finder/Explorer window, browse through your Adobe My Digital Editions downloads folder, find your e-book and copy it to the Bluefire\Import folder.

Open the Bluefire Reader app on your device.

  1. Tap on "Info" at the bottom of the display.
  2. Go to the "Import from SD Card" section and tap Import.
  3. When the import is finished, tap the Library icon.

Your e-book will be in your Library.


 

iOS DEVICES

Install the Bluefire Reader app on your iOS devices.
Find it on the App store.

On your PC or Mac

Transfer books from your device to your computer using iTunes File Sharing and these steps:

  1. Connect your device to your computer and access it under "iPad / iPhone / iPod" in the upper right of your iTunes screen.
  2. Once selected, you should see a button for "Apps" in the main iTunes screen. Please select it.
  3. From the "Apps" screen, scroll to the bottom where you will see a section labelled "File Sharing," and you should see the Bluefire Reader icon.
  4. Select the Bluefire Reader icon, and you will be able to see all of the books in your Bluefire Reader library.
  5. Highlight all of the books in your library, and click the "Save To" button, and save the books to a location of your choice on your computer.


How do I transfer books from my computer to my mobile iOS device?

  1. Connect your device to your computer and access it under "iPad / iPhone / iPod" in the upper right of your iTunes screen.
  2. Once selected, you should see a button for "Apps" in the main iTunes screen. Please select it.
  3. From the "Apps" screen, scroll to the bottom where you will see a section labelled "File Sharing," and you should see the Bluefire Reader icon.
  4. Select the Bluefire Reader icon, and you will be able to see all of the books in your Bluefire Reader library.
  5. In the lower right corner, you will see a button labelled "Add..." and if you click it, you will be able to navigate to where books are stored on your computer, and you can then load it automatically into Bluefire Reader.

For more information on downloading you’re your e-books to your device via Bluefire Reader, please visit the Bluefire reader FAQ page.


 

USAGE RESTRICTIONS

After you purchase this e-book title, you:

  • Understand that e-book sales are non-returnable if downloaded.
  • May only use the provided link to download the file up to 3 times onto different computers/devices.
  • May not lend, sell or give the e-book to another user.
  • May not copy the e-book file.
  • May not print the e-book.

 

TERRITORIAL AVAILABILITY

Most of our e-books are available for download worldwide. In some case, the publisher will not have the right to sell the e-book in your country or region as stipulated by the publisher’s agreement with the copyright holder.


 

PROBLEM DOWNLOADING E-BOOKS?

  • Check your internet connection.
  • Check your device’s available storage.
  • Clear cache and & unused data.
  • Make sure you have downloaded and installed Adobe Digital Editions and or Bluefire Reader for your device.

If you still face problems with your e-book download, please contact us