Need a gift for someone special?
Get a GoGuru Gift Card today. Pick and choose a variety of designs and personalise your own message! Because we know when it comes to someone special, a name is only as unique as the one you love.
Contact us here if you are looking at the corporate bulk purchase of above $500
Terms of Sale
The GoGuru Gift Card(s) purchased are digital-only, non-refundable, and non-exchangeable. The Gift Card(s) are valid from 6 months from the purchase date. Valid for all purchases in Goguru only, and not applicable at Times Bookstore, Times Junior, Kaboom, or any other online marketplace. Not applicable for the purchase of another GoGuru Gift Card. Times Experience Pte. Ltd. reserves the right to amend, edit or terminate the Terms of Sale at any point of time.
Frequently Asked Questions
Please email to customerservice@goguru.com.sg with your purchase order receipt for further assistance.
Partial utilisation is not allowed. Any unused balance will be forfeited.
Purchasing the Gift Card will earn you Times Rewards Points should you have a linked Times Rewards Account. Using the Gift Card as a recipient would not entitle you to Times Rewards Points. For more information on Times Rewards, please view here.
Yes! Gift Cards are valued as cash value and can be used on all items on GoGuru regardless of promotions or discounts except of purchases of other Gift Cards or Vouchers.
You can input the Gift Card Code on the “Apply Rebate & Gift Vouchers” on the Payment Page.
You can check by going to My Account > Rebate & Gift Vouchers and entering the Gift Card Code to check.
Any unused balance will be forfeited.
The Email with the Gift Card Code will be sent to the recipient within 1 hour.
Please inform the recipient that you have sent them a GoGuru Gift Card.
The email may be found in the recipient's email spam or junk folders if it is not in the inbox.
If the email is not received, please contact us at customerservice@goguru.com.sg with your enquiry.
Please check if there is money in your Gift Card by checking your Gift Card balance.
Please check if the Gift Card Code has expired.
Please make sure that the items in your shopping cart do not consist of any other Gift Cards or Vouchers.
- Gift Cards are non-refundable and cannot be redeemed for cash.
- Gift Cards are valid for 6 months from the date of purchase.
- Valid for all purchases on GoGuru only, and not applicable at Times Bookstore, Times Junior, Kaboom, or any other online marketplace.
- Not applicable for the purchase of another GoGuru Gift Card or Vouchers.
- Coupon Codes are not applicable for Gift Card purchases.
- Partial utilisation is not allowed. Any unused balance will be forfeited.
Please email us at customerservice@goguru.com.sg with your order information for further assistance.
Yes! Simply enter your email address in the recipient field. Upon completion of the purchase, an email with the Gift Card Code will be sent to the entered email address.
Please email us at customerservice@goguru.com.sg with your order information for further assistance.
For further information on GoGuru Return & Exchange Policy, please click here.
No, a standard Delivery Charge of $3.99 is applicable for any orders below $35 (inclusive of GST, discounts, and promotions) for local deliveries within Singapore. Free delivery is applicable for any orders $35 and above (inclusive of GST, discounts, and promotions). Click here for more information on Delivery Rates.
Yes. However, Gift Cards are not able to offset delivery fees. For more information on Overseas Delivery Rates click here.
An email with your personalised message will be send to the recipient along with the Gift Card Code within 1 hour. Please inform the recipient to check their email inbox, spam and junk folder upon order confirmation.
No. Gift Card purchases are not applicable with any other vouchers.